NOTICE – During the COVID-19 Pandemic, there are no on site video visits.

St. Tammany Parish Jail Visitation Instructions and Rules


  • Contact Visit – A visit in which physical contact between the offender and the visitor is permitted, on the authority of the Warden, Sheriff or Chief Deputy. 
  • Non-Contact Visit – A visit in which physical contact between the offender and the visitor is NOT permitted. Non-contact visits will be held in the non-contact visiting area, which has been designed to prevent contact. 
  • Video Visit – A web-based visit in which oral and visual communication occurs between an offender and his/her visitor. 
  • On-site Video Visit – A video visit that occurs within the St. Tammany Parish Jail visitation area.  The offender and the Visitor will use the onsite system (located in the visitation section) and can be done twice (2) a week for the registered account holder at no cost to the visitor of the offender. 
  • Remote Visit – A video visit that allows visitors to schedule and participate from a remote site through a web camera (e.g. smartphone, tablet or computer). 
  • Professional Visits – Visits between offenders and professionals such as lawyers, clergy, government representatives and mental health workers with the intent of providing a service to the offender.

Currently the St. Tammany Parish Jail does not conduct Contact or Non-Contact visits.  The St. Tammany Parish Jail only conducts On-site Video Visit, Remote Video Visits and Professional Visits.  Professional Visits can be conducted either remotely, in- person or onsite video.

Notice to Visitors – Visitors using an IPhone 6 or below and/or an operating system of iOS 12 or below my not be able to use that device.  Your device must have video and audio enabled. 

Visitation Dress Code

The following apparel is considered inappropriate and shall result in the denial of visits:

  • Clothing that is similar in appearance to the clothing worn by the facility’s offender population
  • Clothing that is similar in appearance to the clothing worn by correctional officers, (i.e. Blue B.D.U.’s/511’s, tan shirts, etc.)
  • Transparent clothing
  • Swimming suits or any portion of a swimsuit
  • Skirts, shorts, skorts, culottes and dresses shorter that one inch above the knee cap or those with revealing slits
  • Strapless, tube and halter tops, tank tops and strapless dresses
  • Tops that expose the midriff
  • Blouses, shirts and dresses that are low cut
  • Spandex, Lycra or spandex-like athletic pants, aerobic/exercise tights or leotards
  • Exposed underwear
  • Clothing with revealing holes or tears one inch above the knee cap (At the discretion of the visitation staff, clothing with holes or tears maybe allowed if there is non-transparent material underneath)
  • Clothing or accessories with obscene or profane writing, images or pictures
  • Gang or club-related clothing or insignia indicative of gang affiliation
  • Hats or baseball caps (with the exception of religious headwear and chemo treatment headwear.
  • ​All visitors must wear shoes. House slippers and shower shoes are not allowed. Footwear must remain on feet at all times. These restrictions apply equally to men, women and children.

Non-Permissible Items List

The following items are not allowed to be brought into the facility during visitation:

  • Cell phones
  • Gaming devices
  • Any audio/visual recording/playing device
  • Electronic tablet devices
  • Electronic Devices of any type
  • Bags of any kind (this includes purses, diaper bags, book bags, etc.)
  • Tobacco products
  • Any flame producing device (including lighters)
  • Any vaping device
  • Strollers
  • Hats (with the exception of religious headwear and chemo treatment headwear.
  • Food or drink from outside the facility regardless if it is opened or sealed (Baby bottles or "sippy" cups will be the only exception.)
  • Weapons of any kind (including firearms, knives, Tasers or stun guns)
  • Any type of chemical spray (pepper spray)
  • Limit of three diapers
  • ​Any other items deemed a possible security risk to the facility by the visitation staff

NOTE: All visitors are subject to search by correctional personnel at any time while on the premises.

Video Visitation 

In Facility Video Visitations 

  • Video Visitation (except for Professional Visits) will be recorded and monitored by the St. Tammany Parish Jail staff. Violation of laws will be investigated and may, at the desecration of the Sheriff, be prosecuted. 
  • Offenders may receive a maximum of two (2) On-Site Video Visits per week.  Each visit is 15 minutes in length. 
  • The onsite Video Visitation will be conducted in visitation during the following hours:
    • 8 a.m. to 11 a.m. and from 1 p.m. to 4 p.m. Monday through Saturday. 
  • The visitor that schedules the visit is the Primary Visitor and must be present at the time of check in and during the visit. 
  • Onsite Video Visits must be scheduled 48 hours prior to the visit but may be scheduled up to two weeks in advance. 
  • All cancellations must be completed 24 hours in advance of the visitation, or the visit will count as a completed visit

Remote Visitations 

  • Remote visitation is where the offender has their visit via Kiosk/tablet with the outside visitor conducting the visit from their tablet or cell phone or computer video. Each visit is 15 minutes in length.  Remote Video Visitations will be conducted via the Jail Kiosk or Housing Unit Tablets Monday through Saturday during the following times:
    • 8:30 a.m. to 11:00 a.m.
    • 1:00 p.m. to 3:30 p.m. 
    • 6:00 p.m. to 9:30 p.m. 
  • The Primary Visitor must remain on the camera during the Remote Video Visitation or the visit can be terminated. 
  • Offenders may receive a maximum of one (2) onsite video visit per week. Remote visits are unlimited, scheduling permitted. 
  • All visitors must adhere to the Visit Dress Code during Video Visitations.
  • Any inappropriate activity such as. 
    • Nudity or disrobing during the visit 
    • Acts of or that encourage sexual behavior 
    • Act or behavior that is criminal under local, state or federal laws 
    • No gang signs or acts that promote gang activities or any other irrational behavior that perceived to be a threat to the safety and security of the facility will result in termination of the visit and possibility of being banned from future visits.
  • Violation of any of the above can result in the visitor being barred from visiting from 30 days to pertinent.  The offender may lose their visitation for a minimum of 7 days and is looked at on a case by case basis.   Visits, except Professional, are recorded and monitored by staff.
  • Visitors who record visits and/or post them on any social media outlets of any type will be banned from visiting permanently. 
  • Visitors and Offenders caught abusing STPSO equipment will face criminal charges as well as paying restitution.

Instructions for Visit

  • Log on to JailATM and set up an account.  Once the account is established, follow the instructions for the visit.  Any issues with the visit, bad picture or sound quality, dropped calls, funding issues or any other issues not covered here must be taken up with JailATM.  The St. Tammany Parish Jail does not issue refunds as it does not own the system.
  • You may only establish one account with the St. Tammany Parish Jail.  If you are caught establishing more than one account, one or all the accounts will be barred.  If someone other than the account holder is caught using the account, the account can be suspended for a minimum of 90 days.
  • Dress – The following apparel is considered inappropriate and shall result in the termination and or suspension of visitation privileges and a possible disciplinary action for the offender:  
    • Transparent clothing of any kind.
    • Underwear of any kind cannot be exposed
    • Clothing with revealing holes or tears, Clothing or accessories with obscene or profane writing, images, or pictures
    • Gang or club-related clothing or insignia indicative of gang affiliation.

Professional Visits

  • Professional Visits include attorneys, clergy and any other professionals that have a professional need to see an offender
  • Appointments are encouraged to be made
  • Professionals can contact the visitation department at for setting up any in house visit with offenders
  • Appointments require 24 hours minimum unless you are using the Video Visit System remotely.  Contact the Visitation department for instructions on Privileged Visit Accounts which are not recorded.

Professional and Attorney In-person Visits, Video Conferencing and Video Visitation

  • Hours of operation for Professional Visits are Monday through Friday as listed below
    • 8:30 a.m. to 11 a.m. (last visit will be scheduled for 10:30 a.m.)
    • 1 p.m. to 4 p.m. (last visit will be scheduled for 3:30 p.m.)
    • 6 p.m. to 8 p.m. (last visit will be scheduled for 7:30 p.m.)


  • Weekend or after hour visits are permitted for offenders that have court in the upcoming week.  Attorneys need to provide documentation regarding court times.
  • No Offender will be seen before 8 a.m. or after 8 p.m.  The only exception is if the visit request is during a trial.

We are no longer receiving requests via telephone.

  • Requests to see an offender can be done by the following:
    • Email Requests for scheduling the visit:
      • Email Request to email address
      • Emails must include the following:
      • Request must be on your Office’s letterhead
      • Attorney or Attorney Representative’s Name and Bar Number of the Supervising Attorney
      • Offender’s Name and Bed Number (If available)
      • Exact Date & Time of your visit request (Between Operational Hours Listed Above)
      • Reason for visit and approximate amount of time needed for visit
      • Professionals need to include agency information (credentials) (To confirm your appointment contact Visitation, 985-276-1047 or a confirmation email will be sent to the requesting individual) 
    • Walk-in Visits
      • Come in person to Visitation during Operational Hours
      • Present your ID and Bar Card to the Visitation Officer AT LEAST ONE HOUR BEFORE THE VISIT
    • Video Conferencing (PloyCom Network) - Limited Availability - Requests must be done during normal operational hours.  See above for scheduling hours. Monday and Tuesday only.  NOTE with a minimum of a twenty-four (24) hour notice this is to assure your conference is set up, please follow up with a phone call to 985-276-1047.
  • Inmate Worker Visits - If the inmate is known to be an inmate worker the email request must be submitted two business days prior for us to keep the offender from reporting to his work location that day.
  • Remote Video Visits – Professionals can set up an account to visit with their clients.  Approved Professional User Accounts (PAU) are not recorded for the client or the attorney.  Contact Visitation for instructions on setting up an account. 

Professional/Attorney Visits POLICY - Video Conferencing Policy